1 Opening(s)
4.0 Year(s) To 8.0 Year(s)
6.00 LPA TO 8.00 LPA
Job Description:
As an Escalation Specialist, you will play a crucial role in managing and resolving customer escalations, and collaborating with internal and external stakeholders. Your responsibilities include ensuring Critical SLAsare met, implementing process changes, and providing insights to stakeholders. You will employ-escalation tactics, utilize available resources to solve complex issues ...
1 Opening(s)
3.0 Year(s) To 4.0 Year(s)
Not Disclosed by Recruiter
Its leading the Education Industry.,
Position -Senior Customer Experience Associate
Location - Chennai
Work Days - Mon to Fri
Time -9.30am to 6.30pm
Job Description -
Key Responsibilities:● Strategy Development: Collaborate with the Head of Customer Experience to develop andimplement customer experience strategies that align with the company's overall goals.● Process Optimization: Identify and implement process ...
5 Opening(s)
7.4 Year(s) To 13.0 Year(s)
20.00 LPA TO 27.00 LPA
Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. ...
1 Opening(s)
6.0 Year(s) To 8.0 Year(s)
6.00 LPA TO 9.00 LPA
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Job Description: General Manager
Position Overview:
We are seeking a highly skilled and experienced General Manager to oversee all departments within our organization. The General Manager will be responsible for defining Key Result Areas (KRAs), Key Performance Indicators (KPIs), setting performance management system (PMS) goals, and conducting regular reviews. Additionally, the General ...
30 Opening(s)
7.0 Year(s) To 15.0 Year(s)
6.80 LPA TO 7.00 LPA
Job Title: RTA Analyst (Real-Time Analyst)
Location: Gurgaon
Job Type: Full-Time
Reports To: Real-Time Analyst (RTA)
Job Summary:
The RTA Analyst, also known as a Real-Time Analyst Analyst, assists the Real-Time Analyst (RTA) in monitoring and optimizing the real-time performance of a call center, with a specific focus on leveraging Verint and Queue Monitoring tools.
Key Responsibilities:
Real-Time ...
1 Opening(s)
0.6 Year(s) To 3.0 Year(s)
3.50 LPA TO 4.20 LPA
We are having an opening for the position of Membership Specialist with one of our very reputed clients in the Hospitality Industry in Mumbai.
Key Responsibilities:
Research leads received from the organization using platforms like Google, LinkedIn, Facebook, Instagram, & others, to source relevant information for better engagement and conversion.
Identify the right audience through ...
4 Opening(s)
8.0 Year(s) To 12.0 Year(s)
Not Disclosed by Recruiter
Technical knowledge of Windows 7 / 10
Technical know-how of Desktops / Laptops / Tablets
Images Creation
MS Office
IT Process Improvement
Man / resource management
Escalation handling
Available on call to provide support
Install and configure computer systems, printers, telephones
No Dues backup & return asset to store
New Joiners Desktop/Laptop issuing
ARF / PC Checklist submission
1 Opening(s)
6.0 Year(s) To 8.0 Year(s)
20.00 LPA TO 21.00 LPA
Position OverviewDefine position overview. Cloud Engineer – L3 role will be responsible for new implementations, managing existing multipleproduction environments. Co-ordinates with the various teams (both internal and external) to execute the project plans andfollow up till successful closure in line with agreed timeline. Responsible for managing team of Cloud Operations ...
5 Opening(s)
4.0 Year(s) To 8.0 Year(s)
4.00 LPA TO 12.00 LPA
Job Descriptions:
Must Have Skills Set:
Infrastructure Azure cloud, Azure Certifications, Linux and Windows
Good To Have Skills Set:
Availability, scalability, migration, performance tuning, Security, monitoring and automation
Experience with seamless/automated build scripts used for release management across all environments.
Familiarity with any monitoring tools like WhatsUp, PRTG, Nagios, Incinga, SiteScope, etc.
Experience with revision control source ...
2 Opening(s)
5.0 Year(s) To 10.0 Year(s)
0.00 LPA TO 10.00 LPA
Job Description:
Position: Operation manager
Location: Ahmedabad
Experience requirement: 5+ years
Notice Period: Immediate to 30 days
Job Description
Overview - Operations Manager plays a crucial role in driving operational excellence, managing resources effectively, and ensuring the organization's overall success through efficient and streamlined processes.
Roles and responsibilities
Position : Operation Manager
Spares Enquiry to closure
Spares Order planning
Closely tracking Spares Enquiry ...