FIT Sales Assistant Manager/ Manager

Job Description:

Roles and Responsibilities

• Actively manage a broad range of key / premium / high value clients and maximize revenue and profitability for FIT business.
• Evaluate existing and potential new clients to identify growth opportunities to drive revenue.
• Plan and implement sales strategy for driving growth for FIT.
• Consistently achieve the assigned FIT sales targets - On volumes and margins
• Responsible to provide highly customized solutions to clients & demonstrate how these solutions align with the customer requirements.
• Responsible to grow the FIT market for the organization on a yearly basis.
• Responsible to ensure zero defect service delivery.
• Responsible for maintaining up-to-date knowledge of our products, destinations, industry trends and competitor offerings.
• Responsible for maintaining accurate customer and sales records in the CRM tool and ensure overall adherence to our systems & process.
• Handling all the operational issues, including customer grievances & resolving them timely.   
• Coordinate with clients with respect to collection of payments & settlements.
• To ensure smooth coordination with accounts team for end-to-end file handling and closure

Ideal Candidate Should be :

• Graduate in any stream + Post Graduation / Diploma in Travel & Tourism
• Minimum 4+ years of experience managing FIT portfolio.
• Strong communication skills, adept problem-solving abilities, and a talent for customer centricity.
• Passion for delivering consistent quality and a flair for resolving complex challenges.