144 Job openings found

SDM   Summary of essential Job functions Responsible for the OTC processes overall deliverables Good understanding of end to end OTC cycle Sets the goals and targets for the process/people Responsible for publishing the metrics, dashboards to the client. Manage client communication and expectations Manage customer escalations with appropriate response (Written and Verbal) Ensures Process governance – effective controls ...

Job Description: As an Escalation Specialist, you will play a crucial role in managing and resolving customer escalations, and collaborating with internal and external stakeholders. Your responsibilities include ensuring Critical SLAsare met, implementing process changes, and providing insights to stakeholders. You will employ-escalation tactics, utilize available resources to solve complex issues ...

Core Responsibilities: Complaint Resolution Ensure to handle and end to end resolution of complaints received on Escalations Channels like Banking Ombudsman, NHB, RBI, Management, Nodal Officer, Online Grievance Portal etc Comprehend, analyse and action complaints received under various escalation channels as per defined process, timelines and quality Ensure to update Management on the progress ...

` Job Description: General Manager   Position Overview: We are seeking a highly skilled and experienced General Manager to oversee all departments within our organization. The General Manager will be responsible for defining Key Result Areas (KRAs), Key Performance Indicators (KPIs), setting performance management system (PMS) goals, and conducting regular reviews. Additionally, the General ...

BASIC PURPOSE: The Team leader will be Managing the People, Process and Stakeholder for a given process.  Manage day-to-day planning, thus ensuring that the teams consistently deliver on speed and accuracy within the agreed SLA frameworks  (Productivity/TAT/accuracy) ESSENTIAL FUNCTIONS:     Ability to lead team size of 15 to 20 associates. Ability to listen and communicate ...

Key Responsibilities: Requirement gathering related to partner platform, BRD creation, Scope creation, Defining Use case, UAT testing, release planning, Requirement prioritization, Planning, Tracking & reporting projects related to partner apps & website, Maintaining requirement matrix, Stakeholders management   Driving platform utilization increasing adaption, downloads, monthly active users, Installed, reducing uninstalls, Mapping user journey, App ...

He/She will be  responsible for managing the Supply (Logistics Partners) for the platform. He/ She is the owner of the end to end journey of the Supply Partners.   Roles & Responsibilities: Understanding the nuances of the category Supply Sourcing  Supply Evaluation Supply Onboarding  Contracts/ Documents Management  Providing visibility on the fleet capacity  Providing visibility on the Prices for ...

 We are having an urgent opening for the position of E commerce Executive for a reputed Manufacturing Industry in the Mumbai(Grant Road) location.   Primary Responsibilities: Cataloguing & Listing products on Amazon, Flipkart & Jiomart Managing Vendor Central Account (Would be given Preference) Updating Price & Inventory on various platforms Content QC and Updating Roles And Responsibilities: Handling Amazon & Flipkart orders ...

Key Responsibilities:  Ensure delivery of financial statements as per the defined SLA for TAT and quality for clients assigned. Review (Detailed/High level) of financial statements prepared (P&L, Balance Sheet, Cash Flow etc.) and record entries as necessary. Preparation of critical audit schedules and review (Detailed/High level) of the same as necessary. Review and track daily /weekly delivery ...

Designation – Operations Manager Location – Mumbai Airport   JOB DESCRIPTION – Ensure on time bus arrival and departure Ensure bus cleanliness and hygiene at airport Achieve booking targets defined for the shift Make sure that all the support required - ETIMs, POS, WiFi, Electricity etc. is available in the shift Monitoring on time reporting of the team, ...