Operations Manager with a techbased travel app

Operations Manager

2 Nos.
71013
Full Time
3.0 Year(s) To 5.0 Year(s)
4.00 LPA TO 5.00 LPA
IT Software - Web / Mobile
IT-Software/Software Services
Job Description:

Designation – Operations Manager

Location – Mumbai Airport

 

JOB DESCRIPTION –

  • Ensure on time bus arrival and departure
  • Ensure bus cleanliness and hygiene at airport
  • Achieve booking targets defined for the shift
  • Make sure that all the support required - ETIMs, POS, WiFi, Electricity etc. is available in the shift
  • Monitoring on time reporting of the team, proper grooming and make sure that all the points are always manned
  • Keep on checking the availability and cleanliness of all the branding material installed at airports
  • Resolving escalations received from customers and solve it amicably and provide high level customer experience
  • Manage on ground escalations and make sure that operations is not affected due to external factors

 

 

Desired Profile / Criteria / Skills :
  • Graduation / Post Graduation
  • 3+ years’ Experience in Operations
  • Team Handling Experience
  • Customer Handling Skills
  • Fluent English Communication
Company Profile

It is India's #1 bus transport technology company that provides live bus tracking services and contactless payment solutions to transform everyday bus travel into a safer and more reliable experience.

our core purpose is to make travel better for everyone, and we believe that our cities, our health and our lives will be better when we improve the way we travel. We have begun our journey by focusing on bus travel - making it easier for those that rely on it, and also for those that are choosing it. We welcome a conversation with anyone who shares our vision and values, and especially those who wish to offer a counter-point :-)

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  • Interested candidates are requested to apply for this job.
  • Recruiters will evaluate your candidature and will get in touch with you.

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