1 Opening(s)
5.0 Year(s) To 6.0 Year(s)
3.00 LPA TO 3.50 LPA
Assist the network team in day-to-day operations, including monitoring, securing, and administrating network infrastructure devices, and assisting internal users with troubleshooting network issues.
Monitor the status of network infrastructure devices. Create and respond to Interface/Node Down alerts in a timely manner.Troubleshoot and restore downed network interfaces and nodes.
Assist internal users and ...
1 Opening(s)
4.0 Year(s) To 6.0 Year(s)
3.00 LPA TO 5.00 LPA
Summary: The Computer Support Technician II provides first-tier end user computer support on a variety of issues. They respond to incoming help requests from end users via telephone, help desk tickets, and Microsoft Teams. They are responsible for the initial setup of desktop and laptop computers. They add or replace memory, ...
1 Opening(s)
1.0 Year(s) To 3.0 Year(s)
4.00 LPA TO 6.00 LPA
Candidate with certification such as CEH, OSCP, comptia etc.. & from cert-in empanelledorganization would be a plus
This role requires experience in conducting VAPT assessment for web applications, mobileapplications, API, thick clients and Network Infrastructure. The desired candidate should also possessthe necessary knowledge or skill in the following areas:-Create and conduct ...
1 Opening(s)
2.0 Year(s) To 5.0 Year(s)
6.00 LPA TO 8.00 LPA
Responsibilities:
Continuously monitor security alerts and events using various security information and event management (SIEM) tools.
Analyze network traffic, system logs, and other data sources to identify potential security incidents.
Investigate alerts to determine the root cause and severity of incidents.
Incident Response:
Respond promptly to security incidents, following established procedures and protocols.
Coordinate with other ...
1 Opening(s)
5.0 Year(s) To 12.0 Year(s)
Not Disclosed by Recruiter
Job Responsibilities:
Create presentations outlining findings and present to the client managers and engineers.
Work with clients to develop network engineering solutions from concept through implementation.
Assist in development of network detailed designs in the following areas: software defined networking, network segmentation, network access control, network security and cloud networking components.
Analyze and provide ...
2 Opening(s)
0 To 2.0 Year(s)
1.50 LPA TO 2.00 LPA
About Sites Learning India
Sites Learning India has proved to be a leading IT certification and Testing company in India as we focus towards excellence and advancement in the career while improving the skill-sets. Sites Learning India is a trusted global IT company offering services to create dynamic professionals who can easily adapt ...
1 Opening(s)
1.0 Year(s) To 2.0 Year(s)
1.80 LPA TO 2.40 LPA
Job Description: Technical Support Specialist
Position Overview:
We are seeking a skilled and experienced Technical Support Specialist to join our IT team. The ideal candidate will be responsible for providing technical support to end-users, including troubleshooting hardware and software issues, configuring operating systems and software applications, and managing VPN connections. This role ...
4 Opening(s)
2.0 Year(s) To 8.0 Year(s)
6.00 LPA TO 8.50 LPA
Key Responsibilities:
Monitoring and Analysis:
Monitor network performance and analyze network traffic patterns to detect and resolve issues proactively.
Utilize network monitoring tools to identify abnormalities, anomalies, or potential security threats.
Conduct regular health checks on network devices, servers, and applications to ensure optimal performance.
Incident Management:
Respond to network incidents, alerts, and outages promptly, following ...
2 Opening(s)
10.0 Year(s) To 14.0 Year(s)
25.00 LPA TO 32.00 LPA
Job Responsibilities
Understand business security requirements and develop accurate and realistic design plan along with risk mitigation solutions for the project.
Have a broad technical and deep security-based background.
Able to take highly technical requirements & create easy to understand, complete standard operating procedures
The Analyst works with multiple technology platforms and interfaces with ...
1 Opening(s)
2.0 Year(s) To 5.0 Year(s)
3.00 LPA TO 6.00 LPA
Basic Requirements:
?Excellent customer service experience is vital
?Excellent communication/ phone skills is a must
?Strong analytical and troubleshooting skills
?Coachable and willing to adapt to change
?Ability to work in a fast paced environment
?Ability to work in different time zone/shifts to support a global team
Job Requirements
?Bachelor’s Degree or Associate’s Degree in Information Technology or related field preferred
Technical Requirements:
?Effective IT Troubleshooting Skills
?Ability to Support a user group of 1000+
?2+ years’ experience with enterprise-level support
?CompTIA A+ Certification or comparable preferred
?Call Center/Help Desk experience preferred
?JIRA system experience a plus
Knowledge, Skills and Abilities:
?Comprehensive knowledge of current PC operating systems, printing, networking, and application
environments (mac, windows)
?Effective and efficient organization and time management skills
?Strong verbal and written communication skills
?Effective analytical and problem solving skills
?Excellent telephone skills and customer service orientation
?Flexibility in dealing with a combination of simultaneous projects and tasks
?Ability to work well under pressure and meet extremely tight deadlines
Product/Application/Support:
?Active Directory
?Adhering to SLA
?Correct escalation paths
?Disk cleanup
?Elifecycle Process (onboarding/transfer/Deactivation)
?Encryption
?Escalating to Engineering/Jira
?Timely follow up with Customers
?JSS
?Managing Call queue/Ticket queue
?Managing Mifi/Corp Cell phone
?Nexthink
?Office 365 TS
?Okta/SSO
?Printer support
?SCCM
?Software/Hardware troubleshooting (win/mac)
?TPN
?Training users how to do technical tasks over the phone
?Understanding process (Problem, Escalation, VP support)
?Virtual Machine TS
?VPN support