22 Job openings found

     Basic Requirements:   ?Excellent customer service experience is vital  ?Excellent communication/ phone skills is a must   ?Strong analytical and troubleshooting skills  ?Coachable and willing to adapt to change  ?Ability to work in a fast paced environment  ?Ability to work in different time zone/shifts to support a global team     Job Requirements   ?Bachelor’s Degree or Associate’s Degree in Information Technology or related field preferred    Technical Requirements:  ?Effective IT Troubleshooting Skills   ?Ability to Support a user group of 1000+  ?2+ years’ experience with enterprise-level support  ?CompTIA A+ Certification or comparable preferred   ?Call Center/Help Desk experience preferred   ?JIRA system experience a plus     Knowledge, Skills and Abilities:   ?Comprehensive knowledge of current PC operating systems, printing, networking, and application  environments (mac, windows)  ?Effective and efficient organization and time management skills    ?Strong verbal and written communication skills   ?Effective analytical and problem solving skills   ?Excellent telephone skills and customer service orientation   ?Flexibility in dealing with a combination of simultaneous projects and tasks   ?Ability to work well under pressure and meet extremely tight deadlines       Product/Application/Support:  ?Active Directory  ?Adhering to SLA  ?Correct escalation paths  ?Disk cleanup  ?Elifecycle Process (onboarding/transfer/Deactivation)  ?Encryption          ?Escalating to Engineering/Jira  ?Timely follow up with Customers  ?JSS  ?Managing Call queue/Ticket queue  ?Managing Mifi/Corp Cell phone  ?Nexthink  ?Office 365 TS  ?Okta/SSO  ?Printer support  ?SCCM  ?Software/Hardware troubleshooting (win/mac)  ?TPN  ?Training users how to do technical tasks over the phone  ?Understanding process (Problem, Escalation, VP support)  ?Virtual Machine TS  ?VPN support     

Essential functions and responsibilities (but not limited to):   You will be responsible for upgrading, monitoring, and troubleshooting vCenter and ESXi servers, and have knowledge about hardware and how they function with operating systems. You are responsible Managing the storage components including Storage Area Networks SAN, Network Attached Storage NAS etc. Must have configured ...

    JOB DESCRIPTION MDEIMS44011A   Page 01/01   Position Title:    Technologist (Sr. Engineer / AM) Department:  Manufacturing Engineering               Reporting To:  Manager - ME   Functional Area:  SMT and  Middleend Assembly         No of People: 1   Joining Time:  May-23                                       Main Purpose of the Role             Development of new program in SMT Line, Middle End ( Selective Soldering )for strengthen the manufacturing process. Also for industrialization of new process i.e. technical specifications, Planning ...

    Region HR (Contract) JOB TITLE: Region HR (Contract) REPORTS TO: HRBP for the region Department: HR RESPONSIBILITIES: Business Partnering Connect: Maintaining connect with field force population to understand attrition risks, grievances, movement requests, career aspirations etc. Attend monthly sales meetings to understand on-ground realities. Conduct periodic one-on-ones with population to understand concerns, challenges and expectations Grievance ...

HOW YOU WOULD CONTRIBUTE:    Build, run and maintain technical Cybersecurity tools and solutions •    Provide technical support for Cybersecurity solutions and projects implementation  •    Collaborate with Global Technology Services to perform review and update hardening standards  •    Perform periodic vulnerability status reviews and remediation activities •    Offer guidance on understanding security ...

Job Summary:We’re actively looking for a passionate Senior Salesforce Development Engineer (Sr Engineer, Software Development) to go beyond basic functions, tackle complex issues, and support the Marketing Technology team, along with our subsidiary, Company Solutions America, in making improvements to the company’s current instance of Salesforce, as well as participate ...

Reports to: VP-IT Experience: Minimum 2 years of relevant experience Required Qualification: Diploma in Engineering Preferred Qualification: Any Graduation Degree Skill, Knowledge &Trainings: Basic knowledge of Unix, Linux, Window 10, Oracle etc. “L2 level” knowledge of IBM Tivoli / Spectrum Protect, HP Data Protector. Core Competencies: Should have worked on IBM Tivoli /Spectrum Protect, HP Data ...

Job Description – This section contains the understanding of the scope of work to fulfill the Application & Infrastructure support requirements of iSeatz. The team will be performing below mentioned tasks within the agreed SLAs and ensure ownership is taken until closure for each activity.   Proactive monitoring of the infrastructure to keep ...

JOB SUMMARY:EXPERIENCE : *       At least 2-3 years of hands on experience in Windows Server troubleshooting, Active directory & SQL (basic query, jobs, backup/restore etc.,)*       At least 1-2 years of experience in SQL database backup, restore, ODBC , Maintenance and troubleshooting.*       At least 1 year ...

Roles and Responsibilities:  Should attend field Calls  Should have complete knowledge for  DESKTOP – OS Formatting (Win 7, 8 & 10), Installation of Drivers, Installation of All standard basic software’s, Virus & malware Cleanup, PC & data Sharing with rights & etc. (Except Chip Level Repairing)  LAPTOPS - OS Formatting (Win 7, 8 ...