1 Opening(s)
3.0 Year(s) To 4.0 Year(s)
Not Disclosed by Recruiter
Its leading the Education Industry.,
Position -Senior Customer Experience Associate
Location - Chennai
Work Days - Mon to Fri
Time -9.30am to 6.30pm
Job Description -
Key Responsibilities:● Strategy Development: Collaborate with the Head of Customer Experience to develop andimplement customer experience strategies that align with the company's overall goals.● Process Optimization: Identify and implement process ...
1 Opening(s)
6.0 Year(s) To 10.0 Year(s)
13.00 LPA TO 16.00 LPA
The Infrastructure Manager for End User Support and Compliance is a keyleadership role responsible for overseeing end user support operations,managing IT assets, coordinating with vendors, and ensuring compliancewith EUS systems. The role encompasses a diverse set of responsibilities,including managing Office 365, Endpoint Detection and Response (EDR),eXtended Detection and Response (XDR), ...
1 Opening(s)
5.0 Year(s) To 10.0 Year(s)
15.00 LPA TO 20.00 LPA
We are having an urgent opening for the position of Systems Engineer for a reputed Company at the Pune ( Hadapsar) location.
Job Description:
Design, implement and support the IT systems and infrastructure for our global enterprise spanning 60+ remote locations, data centers and cloud data centers. Monitor the environment to ensure the technology used ...
1 Opening(s)
15.0 Year(s) To 25.0 Year(s)
10.00 LPA TO 14.00 LPA
Roles and Responsibilities
Utilized technical stalls to support, build, implement and improve technology solutions by Improving operational efficiency
Built internal tool to automatically escalate support requests if they meet certain criteria, reducing the inefficiency of manual escalation.
Served as the first point of escalation for any external operations tickets
Monitoring of software and hardware ...
2 Opening(s)
4.0 Year(s) To 6.0 Year(s)
6.00 LPA TO 7.00 LPA
Any Graduate/ diploma in engineering with ITIL knowhow.
4-6 years of experience in project operations management.
Server Administrator Knowledge
Good interpersonal skills, team management.
Willing to work on Weekend and Holidays, specific to D-Mart service window
Vendor escalation management, vendor reviews, MIS for services etc.
1st level of escalation for the project.
Capable of handling large teams and ...
1 Opening(s)
2.0 Year(s) To 3.0 Year(s)
1.80 LPA TO 2.40 LPA
JOB DESCRIPTION
Dispatch Executive
Male
1
2 to 3
Any Graduate/Excel/SAP knowledge
Salary : 15000 to 20000
Location : Dadra & Nagar Haveli
Head quartered in Dubai and spread across UAE with 5 branches, it is well resourced and competent organization operating and servicing a large customer base in various segments of the market.Since its inception, has made ...
4 Opening(s)
3.5 Year(s) To 5.5 Year(s)
7.00 LPA TO 11.00 LPA
Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have Skills : SAP HANA Cloud Integration Good to Have Skills : No Technology Specialization Job Requirements : Key Responsibilities : 1 Design, build and configure integration flows ...
1 Opening(s)
0.6 Year(s) To 4.0 Year(s)
0.00 LPA TO 0.00 LPA
We are having an opening for the position of Executive Post Sales with one of our very reputed clients in the Real-estate Service Industry at CBD Belapur (Navi Mumbai).
Roles & Responsibilities:
• Welcome calls as per company requirements.• Timely follow-up for Payments and registration as per the milestone.• Escalation to be escalated to various departments ...
5 Opening(s)
3.0 Year(s) To 8.0 Year(s)
0.00 LPA TO 0.00 LPA
Candidates based from BLR/ HYD & Pune – On high priority. who can join immediately/30 Days’ notice period. Salary will deviate for early joiners
SPE
Activities to perform
To understand the process workflow and get trained on the specific functions within timeframe specified
Ensure all invoices from the broker are received and indexed.
Perform daily ...
1 Opening(s)
2.0 Year(s) To 5.0 Year(s)
3.00 LPA TO 6.00 LPA
Basic Requirements:
?Excellent customer service experience is vital
?Excellent communication/ phone skills is a must
?Strong analytical and troubleshooting skills
?Coachable and willing to adapt to change
?Ability to work in a fast paced environment
?Ability to work in different time zone/shifts to support a global team
Job Requirements
?Bachelor’s Degree or Associate’s Degree in Information Technology or related field preferred
Technical Requirements:
?Effective IT Troubleshooting Skills
?Ability to Support a user group of 1000+
?2+ years’ experience with enterprise-level support
?CompTIA A+ Certification or comparable preferred
?Call Center/Help Desk experience preferred
?JIRA system experience a plus
Knowledge, Skills and Abilities:
?Comprehensive knowledge of current PC operating systems, printing, networking, and application
environments (mac, windows)
?Effective and efficient organization and time management skills
?Strong verbal and written communication skills
?Effective analytical and problem solving skills
?Excellent telephone skills and customer service orientation
?Flexibility in dealing with a combination of simultaneous projects and tasks
?Ability to work well under pressure and meet extremely tight deadlines
Product/Application/Support:
?Active Directory
?Adhering to SLA
?Correct escalation paths
?Disk cleanup
?Elifecycle Process (onboarding/transfer/Deactivation)
?Encryption
?Escalating to Engineering/Jira
?Timely follow up with Customers
?JSS
?Managing Call queue/Ticket queue
?Managing Mifi/Corp Cell phone
?Nexthink
?Office 365 TS
?Okta/SSO
?Printer support
?SCCM
?Software/Hardware troubleshooting (win/mac)
?TPN
?Training users how to do technical tasks over the phone
?Understanding process (Problem, Escalation, VP support)
?Virtual Machine TS
?VPN support