Relationship Manager for Life Insurance ( Direct Sales ) at Chandigarh
4 Nos.
76690
Full Time
3.0 Year(s) To 3.0 Year(s)
3.50 LPA TO 3.50 LPA
Sales / BD
Insurance
Any - Any Graduation
Job Description:
Key Responsibilities:
Maintain Customer Relationship
- Build sustainable relationships and trust with customer via open and interactive communication
- Regular & timely interaction with the customer via various modes like calls, what’s app, EDMs etc. as decided per the business plan
- Explain customized proposition to the customer basis the important dates (Birthday, Term Renew etc.)
- Perform annual protection review calls as per the timelines
Campaign Calling
- Perform Segmented product based campaigns including GLIP, SWP, FWP and others
- Ensure that the customers are aware of the offering and do not have any confusion regarding the same
Perform Service Request Calls
- Keep records of customer interactions, process customer accounts and file documents
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Provide accurate, valid and complete information by using the right methods/tools
- Identify and assess customers’ needs to achieve satisfaction
Company Profile
An leading --- --- --- is a --- --- --- in India
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