State Head-Manager RCU- Ahmedabad

Job Description:

Key Roles and Responsibilities:

• Managing entire FCU/ RCU activities of the Commercial Vehicle, Construction Equipment, Small Commercial Vehicle, Car Loan, Tractor Loan, Two-Wheeler, Used Car Loan, Used Commercial Vehicle Loan and LAP Products, Fraud Investigations, Internal Controls for the assigned regions.
• Pre-disbursement sample cases verification for checking authenticity of documents.
• Post-disbursement sample cases checking through borrower visits.
• Undertake fraud risk assessment in KYC, financial Frauds, collection settlements and corporate investigations
• Checking process violations and probing violations and publishing of formal reports with
• on root cause and fixation of same
• Conducting investigations for any highlighted / suspected transaction/activity
• Ensuring end to end investigation of all matters related to fraud and vigilance and taking
• to logical conclusion
• Managing Investigation Agencies and diligent compliance of the fraud reports
• Periodic Fraud analysis and propose solutions to mitigate the fraud risk
• Review and analyses of dashboards and MIS reports on regular basis for triggers
• Generating and maintaining MIS reports pertaining to process of corrective actions and presenting the same to the management for facilitating decision making
• Highlight process failures and suggest necessary changes to the product team. Initiate
• processes to eliminate the pain area in operations activities and monitor the implementation.
• Overall responsible for meeting cost budget targets for the department