Customer Support Officer ( Inbound Support )

Job Summary: Join our fintech call center team as a Customer Support Executive. Help clients navigate financial products and services, deliver exceptional customer service, and resolve inquiries efficiently.

Key Responsibilities:

1. Client Interaction:

   • Handle calls professionally.
   • Assist with financial inquiries.
   •  Strong communication skills with the ability to communicate effectively with internal and 
     external contacts

2. Issue Resolution:

   • Investigate and resolve concerns.
   • Ensure compliance and security.

3. Documentation and Training:

   • Maintain records.
   • Stay updated on products.

Qualifications:

• Bachelor's degree preferred.
• Customer support  experience.
• Should be good at customer handling skills. 
• Excellent communication and problem-solving skills.
• Should be comfortable in taking inbound and outbound calls. 
   
   

Benefits:

• Competitive salary and incentives.
• Ongoing training and career growth.
• Dynamic fintech industry.

If you're passionate about finance and customer satisfaction, apply to be a Customer Support Executive in our fintech call center. Help clients, advance your career, and be part of the fintech revolution.