COMPUTER OPERATOR - RAIPUR

Job Description:

Responsibilities:

1. Data Entry and Management:

   • Input data accurately and efficiently into computer systems, databases, and spreadsheets.
   • Maintain and update records of rice inventory, transactions, sales orders, and client information.
   • Ensure data integrity and accuracy by verifying and validating information entered into the system.

2. Communication and Coordination:

   • Communicate with rice suppliers, buyers, and clients via email, phone, and other communication channels.
   • Coordinate with internal teams, including sales, procurement, and logistics, to fulfill orders and meet customer requirements.
   • Provide timely updates and status reports to clients regarding order processing, shipment tracking, and delivery schedules.

3. Documentation and Reporting:

   • Prepare and maintain documentation related to rice transactions, contracts, invoices, and shipping documents.
   • Generate reports, summaries, and analysis of rice inventory, sales performance, and financial data as required.
   • Assist in preparing quotations, proposals, and presentations for prospective clients and business partners.

4. Inventory Management:

   • Monitor rice inventory levels, stock availability, and storage conditions.
   • Coordinate with warehouse staff to ensure accurate stock counts, inventory reconciliation, and timely replenishment of stock.
   • Assist in implementing inventory control measures to minimize losses, damages, and discrepancies.

5. Customer Service:

   • Respond to inquiries, requests, and complaints from clients in a professional and courteous manner.
   • Address customer concerns promptly and escalate issues as necessary to ensure timely resolution.
   • Maintain positive relationships with clients and uphold the reputation of the company as a reliable rice canvasing agent.

6. Adherence to Policies and Procedures:

   • Follow established procedures, guidelines, and policies related to rice canvasing, sales, and customer service.
   • Adhere to quality standards, regulatory requirements, and industry best practices in rice trading operations.
   • Ensure compliance with data protection regulations and confidentiality policies when handling sensitive information.

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