Front Desk Executive(Branch Executive)

Job Description:

Key Responsibilities:

1. Reception and Greeting:

   • Welcome and greet visitors in a professional and friendly manner.
   • Manage incoming calls, directing them to the appropriate person or department.
   • Maintain a tidy and organized front desk area.

2. Client Interaction:

   • Provide excellent customer service to clients, guests, and employees.
   • Assist with inquiries and provide information about the company's products or services.

3. Administrative Support:

   • Handle and sort mail and deliveries.
   • Assist in scheduling appointments and maintaining calendars.
   • Coordinate conference room bookings and manage meeting room facilities.

4. Communication:

   • Relay messages and communicate effectively with internal staff.
   • Respond to emails and inquiries promptly and professionally.

5. Record Keeping:

   • Maintain accurate and up-to-date records of visitor logs, deliveries, and other relevant documentation.
   • Assist with data entry and other administrative tasks as required.

Qualifications:

• Previous experience in a front desk or customer service role is preferred.
• Excellent communication and interpersonal skills.
• Strong organizational abilities and attention to detail.
• Proficient in using office equipment and computer software (e.g., Microsoft Office Suite).
• Ability to multitask and prioritize responsibilities effectively.
• Professional and pleasant demeanor.

Education: High school diploma or equivalent; additional certification in office management or a related field is a plus.