Cloud Infrastructure & Operations Engineer

Job Description:

Job Description:

  -        Cloud operations team supports and configures Windows OS, Linux OS and manages all data protection services

Functions:

-        Support of OS and systems infrastructure for all new builds in AWS

-        OS release management - certification of new OS versions

-        ASG AMI security patching

-        Patch management

-        Coordination with EOC for SOP creation to resolve Level 1/2 tasks

-        Escalation of Incidents and Outages where OS and system issues are involved

-        Decommission of systems and environments

-        Security and Compliance: MAR, SOC2 and other audits

o   Linux Server security patching (AWS)

o   Windows Server security patching (AWS)

o   Disaster Recovery Server security patching

o   Windows and Linux Image patching (AMI)

-        Server security configuration and management

o   Infrastructure software deployment

o   Administration account controls, password reset, and audit compliance

o   Infrastructure and systems management configuration

o   Linux entitlement report creation

o   Historical vulnerability reporting

o   Risk registry tracking, reporting, closure

-        Vulnerability remediation including OS patches and MBS config compliance for ALL server in AWS

-        Capacity and performance analysis and remediation

-        Data protection and backup - Work with vendors

-        L1 support – EOC

-        L2 support - India-based team, take direction from SMEs