Desktop Support / Network Engineer
Job Description:
Location :- Nashik
Good knowledge of hardware & other technical terms
Troubleshooting of computer problems.
First level hardware support for end user
Troubleshooting desktop / laptop OS issues.
Hardware and software installation and troubleshooting.
Support for standard software issues.
Knowledge of configuring & troubleshooting email Clients. (Outlook configuration, OST, PST, Backup).
Troubleshooting issues related to standard office software (MS Office Word, Xls, PowerPoint etc.)
Conduct remote troubleshooting.
Regularly upgrade OS for new desktop/laptop or as per customer specific requirements
Work on end point patching. (WSUS/Manual)
Maintain Asset register.
Manage onsite escalation.
Provide extended support as per client requirement.
Key Skills :
Company Profile
A leading solutions provider of Information Technology (IT) and Business Process Outsourcing (BPO) services.
Addressing more than 650 employees in attendance, Dr. Kanodia said, “It is indeed a proud moment for us as an organization to have gathered here to appreciate and acknowledge the pivotal role that few of our colleagues have played in enabling us create value and deliver sustained growth. Being a people driven company, it is important for us to recognize talent in such platforms. It doesn’t only fuel the achievers to achieve more but also motivates each of us to take a lead.”
At the event, Dr. Kanodia also announced company’s strategy to tap Tier II and III cities to fuel its expansion plans. Working in this direction, the company had started off its Nashik operations in June 18, 2007.
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