Customer Support Manager(Investor Relations)
Job Description:
Designation- Customer Support Manager(Investor Relations)
Description :
Responsible for managing and responding to all inquiries and concerns from our investors via email.
Develop and implement strategies to improve customer satisfaction and retention.
Monitor and analyze customer feedback to identify areas for improvement
Ensure that all customer inquiries are handled in a timely and professional manner
Collaborate with other departments to resolve customer issues
Develop and maintain customer service policies and procedures
Qualifications
Bachelor's degree in Business administration or a related field preferred
3+years of experience in customer service management,specifically in investor relations.
Excellent communication skills,both written and verbal.
Strong Leadership skills
Ability to work under pressure
Experience with customer service software and tools
Budget : As per company standards
Desired Profile / Criteria / Skills :
21-A, Vasudev Chambers, Old Nagardas Road, Cross Lane,
Near Andheri Subway, Andheri East, Mumbai - 400069.
Company Profile
To provide our investors with sound investment advice, drawing on the strength of our experience and knowledge.
To help companies fuel their expansion and become asset lite through Leasing.
To put our clients and investors at the heart of our business, developing and maintaining long-standing relationships based on trust.
Apply Now
- Interested candidates are requested to apply for this job.
- Recruiters will evaluate your candidature and will get in touch with you.