Team Leader- RMS
3 Nos.
51200
Full Time
4.0 Year(s) To 10.0 Year(s)
6.00 LPA TO 7.00 LPA
Other
Banking/Financial Services
Job Description:
- Managing team of Associate/Sr. Associate – Customer Experience (Voice).
- Understand daily Margin Reporting system to exchange and its calculation.
- Should have fair knowledge of other securities processes like Pay-in, Payout, Auctions, Holding, Margin pledge etc.
- Should have complete knowledge of corporate actions processing and its impact of daily process.
- Should be good at in Excel and aptitude to learn & improve the processes.
- Ensure quick and efficient resolution of customer queries /grievances through assigned team
- Developing, coaching, & motivating team to resolve customer queries & deliver assigned targets
- Tracking daily performance of assigned team and share feedbacks to improve performance.
- Ensure adherence to system processes/policies.
Key Skills :
Company Profile
Well known --- house operating aggressively pan-India level.
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- Interested candidates are requested to apply for this job.
- Recruiters will evaluate your candidature and will get in touch with you.