Trainee Engineer
Job Description:
- Act as the first point of contact within the engineering team
- for support cases escalated from help desk and client service
- Provide prompt and accurate feedback to customers
- Properly escalate unresolved issues to appropriate internal teams
- Provide prompt and accurate feedback to customers
- Refer to internal database or external resources to provide
- accurate tech solutions
- Ensure all issues are properly logged
- Prioritize and manage several open issues at one time
- Follow up with clients to ensure their IT systems are fully
- unctional after troubleshooting
- Prepare accurate and timely reports
- Maintain jovial relationships with clients
Key Skills :
Company Profile
established in "2005", are able to supplier, service provider, manufacture and trader of Special
Purpose Machines and Mechanical Assemblies, Special Purpose Hydraulic Presses, Leak Testing
Machines for Ball Valves, Heavy Duty Hydraulic Presses, CNC Fixtures, Machine Spares, Hydraulic
Power Packs, Hydro-Pneumatic Machine Vices and Paper Conversion Machines. Our trusted vendors
are always involved in supplying premium quality raw material for the manufacture of these products.
Hence our entire product range exhibits high tenacity, robust construction, long service life and low maintenance.
Our products can easily be customized as per the requirements and specifications of the clients
as we have special team who interact constantly with them to incorporate their suggestions and demands.
Apply Now
- Interested candidates are requested to apply for this job.
- Recruiters will evaluate your candidature and will get in touch with you.