Team Leader Operations (Sales - Odiya)

Job Description:

Responsible for managing the operations seamlessly and timely SLA delivery along with maintaining high levels of employee and customer satisfaction

• Insurance Sales (Health/Motor/Life)
• Establish & Manage Relationships / Engagement with the Clients.
• Oversight of team – organizes resources, sets  goals, call out strategy from Executives and client on a day to day basis, reporting responsibilities
• Managing day to day Sales targets (B2C Sales)
• To ensure team members achieve agreed standards in relation to their job assignments.
• To ensure that the buddy system is put in place to maintain the operation with minimal disruption in times of annual leave/sick leave/study leave and daily working hour schedules
• To monitor and document work schedule of staff and absences.
• Ensure that all audit related issues are brought to a close
• Collaborate with internal teams.
• To be the Key contact for all problems and queries with specific business assigned.
• Ensure that project management methods in used by the organization cover:
• Information security objectives are included in project objectives;
• An information security risk assessment is conducted at an early stage of the project to identify necessary controls; and
• Information security is part of all phases of the applied project methodology; and
• Ensure information security implications are addressed and reviewed regularly in all projects

Desired Skills and Experience-

• Action Oriented, Integrity and Trust, Perseverance
• Command Skills, Problem Solving, Drive for results, Standing along and Directing Others
• Managing & measuring work
• Ability to handle sales pressure

What do we offer?

• Endless growth opportunities
• GMC- Group medical coverage
• Gratuity is paid as per applicable law which is over and above total offered CTC