DRA - Service Head (Digital/Social Media Influencers)

DRA - Service Head (Digital/Social Media Influencers)

1 Nos.
20931
Full Time
5.0 Year(s) To 7.0 Year(s)
11.00 LPA TO 15.00 LPA
Other
Banking/Financial Services
Job Description:
  • Responsible for Service delivery to Digital Influencers
  • Strategize new initiatives for enhancing service delivery and ensure its execution at ground level
  • Analyse and continuously monitor performance of team. Create strategy to achieve team targets.
  • Budget the requisition for manpower planning, to ensure the training needs of the team is met.
  • Develop reward and recognition programs to achieve the desired business plan numbers
  • Ensure quality standards are met and the achieve the desired quality scores based on intensive and structured training interventions and assessment
  • Design structured onboarding processes and handholding for new Digital Referrals to achieve productivity targets and ensuring 95% Influencers are Active
  • Undertake process improvement initiatives / projects to improve the efficiency and productivity in the areas of Influencer video quality & quantity, KYC conversion & activation, Lead generation and enhancement of digital footprint
Company Profile

Well known --- house operating aggressively pan-India level.

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