9356 Job openings found

Job Description: As an Escalation Specialist, you will play a crucial role in managing and resolving customer escalations, and collaborating with internal and external stakeholders. Your responsibilities include ensuring Critical SLAsare met, implementing process changes, and providing insights to stakeholders. You will employ-escalation tactics, utilize available resources to solve complex issues ...

Designation- Customer Support Manager(Investor Relations)     Designation- Customer Support Manager(Investor Relations) Description : Responsible for managing and responding to all inquiries and concerns from our investors via email. Develop and implement strategies to improve customer satisfaction and retention. Monitor and analyze customer feedback to identify areas for improvement Ensure that all customer inquiries are ...

Roles & Responsibilities: Providing prompt, frictionless, consistent and delightful customer service Working with other customer support teams to ensure a consistent and high-quality level of support. Identifying root-causes of customer issues, areas for improvement and providing valuable feedback to business and development teams. Assisting with customer communication during critical launches and support events. Maintaining and improving ...

Should perform online & offline demo with clients for softwares and gather the necessary requirements.● Should prepare the requirement sheet and provide it to respective department.● Take ownership of customer issues reported and see problems through to resolution.● Research, diagnose, troubleshoot and identify solutions to resolve customer issues.● Follow standard ...

Please find the details below   Position : Sales Engineer Location : Pune Experience requirement : 5+ Years Joining Date : Immediate to 30 days      Job Description   Key Requirements Deep Product Knowledge - Capability to dig deep into the product so as to help the customers use our products to achieve what they want You should be very well-versed in public clouds ...

Designation- Customer Support Manager(Investor Relations) Description : Responsible for managing and responding to all inquiries and concerns from our investors via email. Develop and implement strategies to improve customer satisfaction and retention. Monitor and analyze customer feedback to identify areas for improvement Ensure that all customer inquiries are handled in a timely and ...

Good communication skills, computer literacy, analytical skills, fluent English, Hindi and Gujarati. Talking to customers, Resolving their issues and meeting them if required, maintaining the data of the customers, convincing the old customers to order. The primary job of a customer service representative is to address customer issues and resolve them in a ...

Qualification: Any Graduate / Bachelor Degree with good communication skill.Experience: 1 to 3 yrs in pre-sales activities from Construction / Real Estate Industry.Work Location: Chennai (Perumbakkam)Gender: Female only Job Responsibilities:Contact potential or existing customers to educate them about the site projectAnswer questions about site or the company.Offer options based on clients ...

A Technical Support Engineer will research, diagnose, troubleshoot, and resolve customer issues in an accurate and timely manner. You will be responsible for working with different systems, software, and hardware and follow standard procedures to escalate unresolved issues to  Technical Support Engineer will research, diagnose, troubleshoot, and resolve customer issues in an accurate and timely manner. You will ...

Relationship Expert Positions: 2 Description: Researching and identifying potential start-ups clients through various channels such as social media,industry events,and online forums Reaching out to start-ups to introduce our company's products and services Building and maintaining relationships with start-ups clients to ensure their ongoing satisfaction and loyalty Collaborating with other departments such as Marketing,sales ...