Requirement for Technical Support Engineer

Technical Support Engineer

2 Nos.
3582
Full Time
Not Mentioned To 3.0 Year(s)
0.90 LPA TO 1.80 LPA
IT- Hardware/Embedded/VLSI/Telecom
IT-Software/Software Services
B.Tech/B.E. - Computers
Job Description:

Should perform online & offline demo with clients for softwares and gather the necessary requirements.
● Should prepare the requirement sheet and provide it to respective department.
● Take ownership of customer issues reported and see problems through to resolution.
● Research, diagnose, troubleshoot and identify solutions to resolve customer issues.
● Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams.
● Provide prompt and accurate feedback to customers.
● Ensure proper recording and closure of all issues.

Company Profile
--- --- offers bulk SMS Service, ecommerce website designing & development, retail barcoding softwares in Bhopal, Indore, Raipur, India.

Telephonic Interview Available

  • Telephonic interview are scheduled for this job opening.
  • Interested Candidates are requested to apply and get recruiter contact number for telephonic interview.
  • Candidates can call recruiter on given contact to start telephonic interview during working hours.

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