Store Manager (OBSESS)

Job Description:

As a Store Manager in a beauty shop, you will be responsible for overseeing the daily operations of the store, managing staff, driving sales, and ensuring exceptional customer service. You will be a key player in maintaining the store's brand image, meeting financial targets, and fostering a positive working environment.

Responsibilities:

1. Leadership and Staff Management:

   • Recruit, train, and supervise store staff.
   • Provide ongoing coaching and guidance to ensure high performance and adherence to company standards.
   • Schedule employee shifts and manage staffing levels to meet operational needs.
   • Conduct performance evaluations and address any performance issues promptly and effectively.

2. Sales and Customer Service:

   • Drive sales through effective merchandising, upselling, and promotional strategies.
   • Ensure that all customers receive outstanding service by providing a friendly and knowledgeable shopping experience.
   • Handle customer inquiries, complaints, and feedback in a professional and timely manner.
   • Monitor sales performance and implement strategies to achieve sales targets.

3. Inventory Management:

   • Oversee inventory levels and conduct regular stock checks.
   • Place orders for merchandise, ensuring adequate stock levels to meet customer demand.
   • Manage inventory shrinkage and implement loss prevention measures.
   • Coordinate with suppliers and vendors to ensure timely delivery of products.

4. Operational Excellence:

   • Ensure compliance with company policies, procedures, and regulations.
   • Maintain cleanliness and organization of the store, including display areas and back storage.
   • Monitor and manage store expenses, including payroll, supplies, and utilities.
   • Implement operational improvements to enhance efficiency and profitability.

5. Marketing and Promotion:

   • Assist in developing and executing marketing strategies to drive foot traffic and increase sales.
   • Coordinate in-store events, promotions, and product demonstrations to engage customers and generate excitement.
   • Utilize social media platforms and other marketing channels to promote the store and its products.

Requirements:

• Previous experience in retail management, preferably in the beauty industry.
• Strong leadership and interpersonal skills.
• Excellent communication and customer service abilities.
• Proven track record of meeting sales targets and driving business results.
• Proficiency in inventory management and operational processes.
• Knowledge of beauty products, trends, and brands.
• Ability to work flexible hours, including evenings and weekends.

Joining our team as a Store Manager offers an exciting opportunity to lead a dynamic team, drive sales growth, and create memorable experiences for our customers in the vibrant beauty industry. If you are passionate about beauty and possess the skills to excel in this role, we encourage you to apply.