Customer Relationship Manager Kolkata location Kolkata

Opening: 1 Nos.

Job ID: 78028

Employment Type: Full Time

Reference:

Work Experience: 2.0 Year(s) To 4.0 Year(s)

CTC Salary: 1.80 LPA TO 2.40 LPA

Function: ITES / BPO / KPO / Customer Service / Operations

Industry: Retail

Qualification: Any - Any Graduation

Location:

Posted On: 01st Mar, 2024

Implement and manage a customer relationship management (CRM) system tailored to the bathroom tiles showroom's needs.
Collect and organize customer data, including contact information, preferences, and purchase history.
Utilize CRM tools to track customer interactions, inquiries, and feedback.
Develop strategies to enhance customer engagement and retention, such as personalized communications and loyalty programs.
Generate reports and analyze data to identify trends, opportunities, and areas for improvement.
Collaborate with sales and marketing teams to coordinate targeted campaigns and promotions.
Provide training and support to showroom staff on CRM usage and best practices.
Ensure compliance with data protection regulations and maintain data integrity and security.

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Customer Relationship Manager - Kolkata location