Customer Relationship Manager
Job Description:
Monitor and provide strategy for performance improvement with logged calls, performance metrics, revenue metrics. Access data for goal setting analytics, team meetings, and reporting to executives. Update and override account and individual contacts.
Building and maintaining profitable relationships with key customers. Overseeing the relationship with customers handled by your team. Resolving customer complaints quickly and efficiently. Keeping customers updated on the latest products in order to increase sales.
Company Profile
After servicing corporates for 20+ years --- is bringing its services to smaller businesses --- startups to streamline their procurement for marketing materials, admin essentials corporate gifts --- signages like visiting cards, letter heads, brochures pens, gifts, sign boards --- much more.
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