Sales and Retention Executive
Job Description:
? Selling our key products to small & medium-sized businesses.
? Understanding the requirements of customers and gathering information and
consulting him with the best possible solutions for his/ her requirements.
? Developing a business development strategy focused on financial gain.
? Promoting the company's products/services addressing or predicting clients'
objectives.
? Maintaining sales pipeline and taking thorough follow up with clients in order to
ensure monthly targets.
? You will be working with the top salespeople of the SaaS industry
? Should be comfortable in working on the Roster system.
? Responsible for renewals of Birdeye’s clients
? • Monitor and analyze account health to identify churn risk
? • Win back clients who have requested a cancellation
? • Utilize your creativity to refine and innovate processes to improve Customer Success
? • Leverage your sales skills to reinforce the value proposition of BirdEye
? • Be the point of escalation for clients and salespeople to ensure client satisfaction
? • Develop methods for managing customer satisfaction
? • Leverage research and understand of our clients industries to create tailor-made
solutions
? • Handle some financial and billing issues for Birdeye clients
? • Additional assigned projects as assigned
Skill Required:
At least 2-5 years of experience in business development, sales or marketing, with a
proven track record of success
· Strong communication and interpersonal skills
· Ability to work in a fast-paced, results-driven environment.
Ability to effectively manage delicate customer situations.
Organized and reliable
Company Profile
The client is among one of the few to be granted an --- Broking License by IRDA, The --- Regulatory and Development Authority of India. We are a KPO providing --- Portfolio Management services to its Clients.
Being a Direct broker, we are authorized to deal in Life and General --- products of All --- companies of India.
Promoted and managed by experienced and highly qualified team of professionals, --- --- is one of the fastest growing player in the --- Industry. Our People possess the specialized skill sets to provide you a Holistic Risk Management solution for your Assets and Liabilities.
Apply Now
- Interested candidates are requested to apply for this job.
- Recruiters will evaluate your candidature and will get in touch with you.