Business Analyst Manager

Job Description:

Skills & Experience

• Experience in conducting bi-modal workshops to analyse business requirements, performing detailed impact analysis and helping business team with inputs for system requirements documents in-line with business value.
• Laise with business team, understand their requirements/demand, translate it in an executional form, implement the changes with the help of technical delivery teams
• Identify avenues of improvement in processes, requirements and solutions
• Create and develop (wherever applicable) functional requirements, process document of systems to improve quality, performances, external interfaces, and constraints.
• Ability to develop Test Scripts and perform test execution.
• Monitor changes to baseline requirements with the use of effective application of change control processes and tools.
• Experience in working with Activity diagrams, Flow diagrams and User Acceptance Scenarios and conducting Value Stream Mapping Exercise.
• Support implementation activities such as user training, user acceptance testing, cut-over support.
• Understand dependencies with other actors and stakeholders, and work towards resolving these dependencies
• Create and maintain team backlog (features, stories), and lead prioritization with business Product Owners/other stakeholders.
• Able to understand requirements and map it with the product capability.
• Understand and create documentation for end-to-end businesses processes
• Participate in discussions with internal/external stakeholders besides immediate circle of interaction
• Liaise with consultants and Business Leaders to document business processes effectively.
• Ensure that various project documents, manuals etc. are kept up to date.
• Standardize engagement model and usage of agreed methodologies.

Technical Skills:

• Should also have at least a basic understanding of these technical skills:

• Jira and Confluence, Visio, Any BPM tools, Any software testing and QA tools.
• Automation
• Collaboration
• Data management
• Reports and dashboards
• CRM
• AppExchange
• Platform
• Sales and marketing
• Experience in writing FRD/SRS documents and user stories
• Lean Six Sigma

• Understanding of agile scrum methodology/principles.
• Min 10 years of experience as a Business & Process Engineering Expert.

Personal characteristics

• Solid verbal, written, presentation and interpersonal communication skills and should be able to interact independently and manage project stakeholders.
• Excellent analytical and documentation skills.
• Self-driven high performer with a good knowledge of IT concepts and terminologies
• Positive, collaborative, solution-oriented attitude with an attention to detail.
• Should be proactive and a good team player.