1 Opening(s)
5.0 Year(s) To 12.0 Year(s)
18.00 LPA TO 22.00 LPA
Key Responsibilities:
Client Relationship Management: Build and maintain strong relationships with enterprise clients, understanding their business objectives and aligning our services to meet their needs.
Act as the main point of contact for clients, addressing concerns, resolving issues, and proactively communicating updates.
Service Delivery Oversight: Oversee the end-to-end delivery of Enterprise Managed Services, ...
4 Opening(s)
2.0 Year(s) To 7.0 Year(s)
5.00 LPA TO 10.00 LPA
Position Title Customer Support Specialist Department / Location Client Services Cost center Number Reports to Senior Manager - Client Services Position/s that reports to this role N/A PURPOSE (Why this role/job exist) The Customer Support Specialist will be part of the Customer Support and Services team which uses CRM tools ...
1 Opening(s)
4.0 Year(s) To 6.0 Year(s)
12.00 LPA TO 18.00 LPA
Directly reporting to the Manager, HRIS & Transformation International, this individual will play a key role in supporting and maintaining the core HRIS projects in the SAP SuccessFactors system and Zendesk Ticketing System. This includes working closely with local, regional, and global internal/external stakeholders (Market HR Leaders, HR Teams, IT ...
1 Opening(s)
3.0 Year(s) To 8.0 Year(s)
Not Disclosed by Recruiter
JOB DESCRIPTION:-
Relevant work experience providing technical support with a strong knowledge of troubleshooting and root cause analysis
Exceptional troubleshooting, analytical, and problem-solving skills
Ability to prioritize effectively and collaborate cross-functionally in a fast-paced, complex, and growing environment
Experience providing support in a SaaS environment
Familiarity with helpdesks such as Jira and Zendesk
Experience with databases, ...