109 Job openings found

Job Responsibilities -Providing IT support for all business functions to improve business continuity, service levels and customer satisfaction -IT Operations Management (Incident, Problem Management and change management, creation of Knowledge Base) -Managing IT support for users in all shifts as individual -First level support for Application & Databases related issues and coordinate with cross ...

POSITION SUMMARY STATEMENT• The Engineer III - NOC is a versatile and highly motivated individual whose primary function is to perform End to End monitoring of the entire infrastructure • To work closely with the Service Desk, IT teams and 3rd party service providers to ensure the availability of all systems ...

Summary: The Computer Support Technician II provides first-tier end user computer support on a variety of issues. They respond to incoming help requests from end users via telephone, help desk tickets, and Microsoft Teams. They are responsible for the initial setup of desktop and laptop computers. They add or replace memory, ...

An IT expert is required to perform the following tasks:   - Monitoring the performance of tax services - Adherence to governance standards for providing tax technology services - Follow up on resolving problems and managing escalation process  - Providing proposals to improve and develop services    - Most importantly:  *responsible for managing the overall delivery of IT ...

Designation: End Point Security Job Location: Bangalore(Hybrid) Experience: 6-8Years     Job Description   Key Responsibilities: Solution Architecture: Serve as the solution architect for SIEM, SOAR and Log Management Solutions, understanding client requirements and proposing appropriate technical solutions. Articulate use cases and suggest solutions for client-specific needs. Implementation and Deployment: Lead the design, architecting, and implementation of SIEM, SOAR and Log ...

Deliverables Achieve defined R&R in terms of: · Closure · SLA · CSAT score · Calls Stats Title Associate L1 Job Description We are looking for a dynamic incident manager to join our IT Service Management team in Gurgaon. In this role, you will be leading the reported incidents to resolution, send ...

  Roles and Responsibilities Must have 6 to 8 years of experience in development, implementation and sustained support of the BMC Helix IT Service Management system and writing custom workflows using Remedy forms and objects like Active Links, Filters and Escalations Hands on experience in BMC Helix Innovation Suite, BMC Helix MCB & ...

IT Support Analyst – Information Technology   Reporting to the Technical Support Team Lead, the IT Support Analyst provides IT Systems support, analysis and troubleshooting to all areas of the  Global business in a 24/7 service desk operation. KEY RESPONSIBILITIES A Team player and must possess good knowledge of current IT standards and new ...

Position Title: R5957 Sr. Engineer –Networking & Network Security Position Summary: The position is part of IT Global Network and Unified Communications team. This is a 24X7 operations team supporting-1. Networking Fundamentals (Routing/Switching)2. SD-WAN Solution – Preferred Velo cloud, but good to have other SD-WANproduct knowledge like Cisco/Aruba3. Cisco Wireless/WLC products – Cisco ...

 Any Graduate/ diploma in engineering with ITIL knowhow. 4-6 years of experience in project operations management. Server Administrator Knowledge Good interpersonal skills, team management. Willing to work on Weekend and Holidays, specific to D-Mart service window Vendor escalation management, vendor reviews, MIS for services etc. 1st level of escalation for the project. Capable of handling large teams and ...