1 Opening(s)
5.0 Year(s) To 8.0 Year(s)
12.00 LPA TO 20.00 LPA
About the Role:
As a Technical Support Engineer for contact center solutions at ZEISS, you'll play a central role in ensuring the seamless operation of our contact center environment. Your responsibilities will include:
Technical Expertise:
Utilizing your hands-on experience with the Genesys Cloud application interface to issues effectively.
Identifying and resolving user and network ...
2 Opening(s)
3.0 Year(s) To 5.0 Year(s)
Not Disclosed by Recruiter
Job Description
Position
As the platform engineer, you will play a critical role in supporting and optimising our Genesys CCaaS platform under the guidance of the Platform Owner. You will be responsible for managing global administration of the platform, conducting testing and rollout of new features in sandbox environments, and leveraging ...
1 Opening(s)
5.0 Year(s) To 10.0 Year(s)
Not Disclosed by Recruiter
Job Description
Position
As the platform owner, you will be responsible for the strategic direction, management, and optimisation of our Genesys Cloud Contact Center as a Service (CCaaS) platform. You will oversee a team of engineers & analysts, serve as the primary liaison with the broader business and the vendor, and ...