NOC Engineer

Job Description:

Key Responsibilities:

 Monitoring and Analysis:

• Monitor network performance and analyze network traffic patterns to detect and resolve issues proactively.
• Utilize network monitoring tools to identify abnormalities, anomalies, or potential security threats.
• Conduct regular health checks on network devices, servers, and applications to ensure optimal performance.

 Incident Management:

• Respond to network incidents, alerts, and outages promptly, following established procedures and protocols.
• Troubleshoot and resolve network-related issues, escalating to appropriate teams when necessary.
• Document incident details, troubleshooting steps, and resolutions for future reference and continuous improvement.

 Configuration and Maintenance:

• Configure, deploy, and maintain network devices such as routers, switches, firewalls, and load balancers.
• Perform routine maintenance tasks, including software upgrades, patch management, and hardware replacements.
• Implement and enforce network security policies, access controls, and compliance standards.

 Collaboration and Communication:

• Collaborate with cross-functional teams, including network engineers, system administrators, and security analysts, to address complex network issues.
• Communicate effectively with internal stakeholders and external vendors to coordinate troubleshooting efforts and resolve network incidents.
• Provide timely updates and status reports on network performance, incidents, and maintenance activities.

 Continuous Improvement (Recommendations):

• Identify opportunities to enhance network infrastructure efficiency, scalability, and resilience.
• Recommend and implement process improvements, automation tools, and best practices to streamline network operations.

 Qualifications and Skills:

• Proven experience as a Network Engineeror similar role.
• Strong knowledge of networking protocols, including TCP/IP, DNS, DHCP, SNMP, and routing protocols (e.g., BGP, OSPF).
• Hands-on experience with network equipment from vendors such as Cisco, Juniper, Palo Alto, etc.
• Familiarity with network monitoring and management tools (e.g., Nagios, SolarWinds, Wireshark, and others).
• Excellent understanding of network security principles and practices.
• Excellent problem-solving skills and attention to detail.
• Effective communication and interpersonal skills.
• Relevant certifications (e.g., CCNA, CCNP, JNCIA, CompTIA Network+) are a plus.
• Experience in handling multiple tasks