Manager- Training Agency Faridabad, Lucknow, Agra, Guwahati, Moradabad, Haridwar, Chandigarh

Job Description:

• Manage end-to-end Implementation of “Specialist”
trainers and “Expert-led” sessions for the region:
• Proactive planning of all such interventions
• Co-create training calendar in consultation with
HO Team, timely publish calendar and track
performance
• Support in program managing Expert-led
sessions
• Ensuring that each program achieves the defined
and agreed business objectives
• Responsible for the delivery of CSI sessions
•
• Work as a back-up to manage DODs for the Region
• Best Practices identification and sharing
• Identify implementable best practices
• Cross fertilization of Ideas from one office to
other & other zones/ Regions

• Execute day-to-day Cluster/Office training activities in
case of any vacancy in the region till the time it is filled
• Planning, scheduling, and executing all regular
training programs for agents and employees for
the office
• Monitor progress of agents on a continuous
basis. Drive attendance and Performance
• TNI Identifications (Ongoing) - Assist HO team in training
need identification of various constituents for Agent &
ADM
• Responsible for Digital drive for the region. Work to
increase digital adoption