SERVICE ADVISER-TRANSPORT

SERVICE ADVISER-TRANSPORT

1 Nos.
18332
Full Time
5.0 Year(s) To 6.0 Year(s)
2.40 LPA TO 3.00 LPA
Production / Quality / Maintenance
Diploma - Mechanical
Job Description:

A service advisor listens to a customer’s description of vehicle trouble, asks follow-up questions to better assess the problem, inspects the vehicle, determines the source of the issue,and provides suggestions for the best ways to fix the vehicle.

Asks customers to explain specific vehicle issues.
Takes detailed notes about symptoms based on customer testimony.
Enters customer information into system database.
Inspects vehicle to further analyze the problem.
Advises customer on necessary repairs and maintenance.
Works with customer to formulate the best service plan for their budget and needs.
Draws up work order.
Assigns service to specific mechanic.
Assists mechanics in completing repairs.
Provides cost estimates to customers.
Answers questions posed by customers.
Maintains electronic and/or paper records of completed service work.
Explains the work completed by mechanics and makes suggestion for future maintenance.
Provides billing statements and explains billing details.
Processes payments.
Inspects work completed by mechanics.
Test drives vehicle before returning it to the customer.
Trains new service writers

Company Profile

A goods transport enterprise that has strived since 1994, to cater to and satisfy the complex industrial and commercial requirements of expanding economy and make the vast country seem smaller. The name with its acronym, OBC has become synonymous sign of the Indian transport industry. This entails insights into grooming managerial resources and streamlining manpower, setting standard in quality and fostering assurances of service.

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