Openings for Technical Writer with a 43 yrs old Product US based company for Bangalore location

Documentation Analyst

3 Nos.
16586
Full Time
7.0 Year(s) To 10.0 Year(s)
14.00 LPA TO 20.00 LPA
IT Software - Project & Program Mgt / Other
IT-Software/Software Services
Job Description:

 

Content Development (85%):

  • Research and analyse the available product information from requirements, specifications and user stories
  • Interview Business Analysts, Product Managers, Developers, QA Analysts, etc. to  gather the necessary information
  • Develop, publish and maintain defect-free end-user documents corresponding to release timelines.
  • Interact with the cross-functional teams and learn the assigned product/application
  • Abide by company, department and team policies, procedures and standards, including templates, style guides and processes
  • Participate in the review cycles (Self, Peer and Technical) before the client deliverables
  • When necessary, identify and remedy the gaps in existing content

Other Activities (15%):

  • Attend and participate in team/project related meetings and activities
  • Participate in peer review
  • Train, mentor and assist junior and/or new team members
  • May participate in recruitment process

Task Complexity

  • Tasks are seldom straightforward, routine and repetitive
  • Almost always tasks are varied and moderately complex
  • Almost always tasks are highly complex

Discretion of Judgment

  • Tasks are seldom to follow set guidelines and procedures
  • Occasionally receive clear instructions
  • Occasionally has authority to make significant choices and decision without guidance or direction

SUPERVISION RECEIVED:

  • Reports to Documentation Team Lead, Supervisor, or Manager
  • Receives high-level direction on project assignments
  • Prepares own schedule based on business priorities
  • Performs most tasks independently
  • Output is seldom reviewed for quality
  • Errors may cause major rework and/or failure to meet deadline on specific projects. High volume of support calls due to missed or incorrectly documented functionality. Potential loss of customer good will and/or customer downtime.

QUALIFYING JOB KNOWLEDGE, SKILLS, & ABILITIES:

  • Required: 
    • Bachelor’s degree in English, Journalism, Writing or a related discipline or equivalent-related job experience
    • Impeccable writing skills
    • Strong communications skills
    • Strong problem solving skills
    • Good organization skills. Must be able to handle multiple tasks concurrently
    • Must be a strong team player
  • Preferred
    • Knowledge/experience of  single-sourcing authoring tools
    • Knowledge/experience with Agile methodology

 

In case of any doubts/clarifications, please feel free to reach out.

Company Profile

--- --- --- is one of Bangalore’s leading Executive Search firm Involved in catering to the manpower needs of the Industry. --- serves some of the leading fortune 500 companies in India & abroad. --- focuses on IT ,IT enabled ---, Finance, Insurance, Manufacturing etc.

For Career opportunities with us please log on to http://www.------.com
For Careers in SAP Skills please log on to http://www.sapjobsbangalore.com

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  • Interested candidates are requested to apply for this job.
  • Recruiters will evaluate your candidature and will get in touch with you.