CSR for a leading IT company
1 Nos.
15368
Full Time
4.0 Year(s) To 5.0 Year(s)
2.50 LPA TO 4.50 LPA
ITES / BPO / KPO / Customer Service / Operations
IT-Software/Software Services
Job Description:
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Familiarity with CRM systems and practices
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
For more details call on 70-43-21-41-51 or send your cv on netal@postaresume.co.in
Key Skills :
Company Profile
A --- marketing agency in Ahmedabad, --- --- is meant to provide 360-degree solutions for a gamut of services like brand strategy, conceptual design, content development and brand positioning under a parent domain and our strengths --- Marketing & Advertising.
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- Interested candidates are requested to apply for this job.
- Recruiters will evaluate your candidature and will get in touch with you.