EUS Lead/Manager@Hyderabad

Job Description:

JOB DESCRIPTION EUS LEAD/MANAGER

The IT Engineering Manager will have "Hands-On" IT Systems Engineering background (Including O365, Voice, Mobile, Wireless) as well as solid networking skills to lead and manage large-scale technical projects. You must also be a thought leader, driven with an ambition to innovate and truly be an engineer. This role will Research, Engineer, Test, Communicate, & Deploy the solutions. Then train the Level 1 and Level 2 teams to support. This is a Hands On Technical Role - so we are looking for someone that can manage a team of engineers, but also have the ability to be the escalation point to the engineer to complete the task.

Will provides leadership in the thought of new ideas, the design, the development, and the execution. You must be hands on -- and type the commands, crate and run the scripts when needed.

This team is responsible for the current solutions used out in the field but will be paving the way with our next generations IT deployments in the following areas:

- Strong in both verbal and written English communication.

- Strong Microsoft Infrastructure (O365, Azure, DNS, Authentication, SSO, MFA, & Strong Email Management

- Mobile Device Management for the Field Workforce (Phones and Tablets)

- Wi-Fi Service & Wireless Connectivity (Services)

- Desktop Management (Thin Clients, Windows IoT, Google Chromebook, Virtual Desktops)

Working cross-functionally with stakeholders such as Copart IT & Copart Operations, to build and integrate the next wave of technical solutions to increase operational efficiency, lower cost, and shorten lead times.

Responsibilities

Develop and maintain a strong professional relationship with our internal customer

Lead large technical projects, from inception to hands on implementation

You will strategize, plan, test and manage the deployments of solutions in the organization

Responsible for the rate of adoption of new technologies

Staying on top of the latest technology that can complements our business

Requirements

Networking

Strong IP Telephony & Networking experience in deploying, managing and services such as:

SIP Protocol, IVR, Asterisk, VoIP, QoS, and other communication stack

Solid understanding of Cisco Routers, Firewalls, Switches, VLANs, & Meraki AP Configuration

Understanding of Azure AD, Single Sign On, Multi Factor Authentication

Strong Mobile, MDM, BYOD -- Airwatch Enterprise Mobility Manager Solution preferred

Systems/ Mobile

Desktops (Dell and Lenovo) Imaging Solutions via SCCM, Apple & Dell Laptops, Mobile Devices

Programming / Automation

PowerShell, VBScript, XML, and Complex Excel Formulas, Automation on any platform

Interpersonal

Strong communication, Presentation, and solid project management skills

Clear Communication, Presentation skills & Time management

Creativity

Ingenuity, Innovation skills and abilities are a must

Leadership

Creative Thought Leader

Be a very Fast Learner -- Quickly absorb new information

Teach, Learn, & Inspire

Coordinate and monitor team progress

Required Experience:

At least 7 years of relevant recent IT Hands on experience

4 Years of experience implementing / deploying IT solutions and Project Management Skills

Experience delivering business tools and systems in a cross-functional environment

Experience in a multi-location infrastructure (Global and Nationwide)

Management experience leading and teaching a strong technical team