Sales Coordinator & CRM at Chakan in Pune

Job Description:

Qualification: Any Graduate, Post Graduate
Experience: Min. 3 years experience in handling sales coordinator activities
Gender: Male / Female
Work Location: Chakan Plant in Pune

Job profile:
First point of contact in HO for urgent calls, inbound leads, emails and messages related to sales & marketing.
Responsible for complete OTC (Order to Cash) cycle with customers which involves pre & post Sales Co-ordination activities like Order Acceptance confirmation, Sales order punching, Co-ordination with PPC to dispatch material in time, informing dispatch details to customer, payment & C-form collection in time.
Work proactively with Sales team to ensure order booking as per the projections and to achieve customer satisfaction through 100% OTIF (On Time In Full).
Closely work with marketing team to ensure that sales and marketing activities are integrated.
Responsible for punching the orders to the company’s computer system and ensure that orders are processed in line with customers’ delivery requirements through efficient co-ordination with PPC (Production Planning & Control).
Contribute to customer satisfaction by ensuring the accuracy and timely processing of orders.
Collaboration with other departments; for example, to deal with PD/ QA/ Technical expert for any product or technical queries/ coordinate with PPC to agree on delivery dates.
Good English written & verbal communication skill.
Excellent MS office knowledge.