MIS Executive in Pune

MIS Executive in Pune

1 Nos.
13766
Full Time
0 To 3.0 Year(s)
1.50 LPA TO 2.00 LPA
BFSI, Investments & Trading
Banking/Financial Services
Job Description:

Qualification: Any Gradudate, BA, Bcom, Bsc, BCA, BBA
Experience: 0 to 3 yrs, Good knowledge of MIS report preparation, Excel sheet, Campaign management for dialers.
Salary: Rs 12000 to 16000 per month
Work location: Near Pune station in Pune

Job Description:
Campaign Management
Campaign creations, prompt testing, lead creation, PRI alignments and setting configuration like (campaign timing, using relevant filters, dialing order, prompt uploading etc.)
Data upload, coverage, campaign monitoring, highlighting dialer issues to respective teams and ensuring timely closer.
Initial level dialer trouble shooting.
Ensuring system readiness before executing or planning IVR.
Ensuring timely deletion/removing resolved accounts.
Maintain down time tracker.

MIS & Reports management:
Handling data allocation & distribution for respective locations/teams.
Creating and sharing Daily/Weekly/Monthly MIS as per the process and portfolio.
Highlighting gaps in dialing strategy, sharing observations wherever require immediate action.
Coordinating with internal stake holder where required for IVR allocation/resolution/deletion mapping.
Analyze demographic and data trends to provide the intelligence behind future contact strategies.

Other Activity:
Would help Dialer Manager for IVR related strategies execution in absence.
Interact and add value with internal stake holders around our data and dialler strategy and performance.
Constantly review dialer& data performance and develop & recommend strategic changes to the contact strategy to improve contact ability and overall campaign performance against targets.
IVR Verbiage and voice prompts management product wise, language wise, locations wise etc.
Ensuring relevant confirmation/approval are in place before executing IVR.
Ensuring timely process related requests, requirements are raised with respective stake holders and closed.

 

Company Profile

Client of PrimoHunt, is an branded well known working in BFSI sector on PAN India level.

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