5 Job openings found

5 Opening(s)
20.0 Year(s) To 30.0 Year(s)
30.00 LPA TO 75.00 LPA
VP WFM- Bangalore or Mumbai Hope you are doing well! as per our discussion please find attached the job description and below the required details. CTC- 75 LPA including 25% variable   Contact centre experience is must have Candidates from Third party BPO experience Excellent communication skills Seasoned WFM candidate  Kindly share the profile summary in below format ...
3 Opening(s)
3.5 Year(s) To 10.0 Year(s)
3.00 LPA TO 6.50 LPA
Below JD for WFM ( Scheduler ) Develops schedules that effectively deliver staffing levels that consistently achieve service level commitments. Reviews and processes schedule change requests. Performs ongoing analysis of current staffing and efficiencies comparing them to current staffing requirements to insure proper staffing in all skills 24X7. Optimizing breaks, meeting and other non-productive ...
1 Opening(s)
4.0 Year(s) To 13.0 Year(s)
5.00 LPA TO 11.00 LPA
•Position/Designation: :   Sr. Analyst Planning and Scheduling • Comp Grade: 9B • Entity: Daksh • Number of Positions: 1 • Client Name Support • Work Location: Gurgaon • Process Domestic or International: International • Experience: 4+ years • Notice 30 days or less • CTC: 9 Lpa • Shift Timings: 24*7 shift • Working Days: 5 • Transport Availability:  yes (one side) • Education : Graduate Graduate
4 Opening(s)
7.0 Year(s) To 20.0 Year(s)
5.00 LPA TO 13.00 LPA
Role and Key Responsibilities: Operations Manager I is responsible for coaching and supervising a group of Team Leaders. This position is also responsible for ensuring the Client Service Level Agreement and financial expectations are achieved. Analyze and maintain all Client Service Level Agreements; implement improvement plans as needed. Maximize revenue generation to reach ...
4 Opening(s)
2.0 Year(s) To 5.0 Year(s)
Not Mentioned TO 3.50 LPA
Job Description   Experience Complete understanding of overall operational activities including phone, email, chat, community and social media support   ·         Must have a good working knowledge of Excel and other Windows based programs (Word, PowerPoint, etc.), and have the ability to organize/analyze data in a structured manner. Capacity Planning experience is preferred.   ·         Minimum of one ...

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