10 Opening(s)
1.0 Year(s) To 3.0 Year(s)
4.00 LPA TO 6.00 LPA
The Operations Associate should be someone passionate about supporting a fast-paced Opsenvironment who will enjoy the challenges and rewards of working in a fast-growing organizationand in a B2B environment. This is a high responsibility position with a focus on accounting accuracy.The individual should possess an extreme eye for details, as ...
1 Opening(s)
2.0 Year(s) To 4.0 Year(s)
12.00 LPA TO 13.00 LPA
Technical Background preferred (B.Sc IT/ B.Tech etc) Leadership skills along with superb strategic & researchoriented approach. Strong knowledge in RESTful web services. Basic knowledge of Ticket management Systems, SLA's, etc.
Minimum 2 to 4 Years of experience in integration of payment gateway, API's & other payment stacks.
· Lead merchants through QA ...
1 Opening(s)
2.0 Year(s) To 5.0 Year(s)
2.00 LPA TO 5.50 LPA
Deliverables Achieve defined R&R in terms of: · Closure · SLA · CSAT score · Calls Stats
Title Associate L1
Job Description We are looking for a dynamic incident manager to join our IT Service Management team in Gurgaon. In this role, you will be leading the reported incidents to resolution, send ...
1 Opening(s)
12.0 Year(s) To 15.0 Year(s)
Not Disclosed by Recruiter
Hi,
We have the opportunity with one of our renowned client.
Analyse the growing business needs and carry out capacity planning and subsequent technology upgrade in accordance to the business requirement.
Study technologies and solutions related to Data Centre, refer successful case study, attend industry events to prepare business plan and solutions.
Manage and ...
2 Opening(s)
4.0 Year(s) To 6.0 Year(s)
5.00 LPA TO 7.00 LPA
Job Description:
We are seeking a dynamic and customer-oriented individual to join our team as a Customer Service Agent. The role involves a blend of case management and managing incoming lines to ensure prompt and effective resolution of customer queries and issues. The ideal candidate will possess excellent communication skills, ...
2 Opening(s)
4.0 Year(s) To 6.0 Year(s)
6.00 LPA TO 7.00 LPA
Any Graduate/ diploma in engineering with ITIL knowhow.
4-6 years of experience in project operations management.
Server Administrator Knowledge
Good interpersonal skills, team management.
Willing to work on Weekend and Holidays, specific to D-Mart service window
Vendor escalation management, vendor reviews, MIS for services etc.
1st level of escalation for the project.
Capable of handling large teams and ...
1 Opening(s)
0 To 1.0 Year(s)
1.00 LPA TO 2.00 LPA
Job Location- Wakad Pune
JOB DESCRIPTION
Job Description :
Job Responsibilities :1. To ensure First level proactive and reactive maintenance.2. Regularly prioritize faults to meet SLA.3. To handle emergencies and if required coordinate with first leveloperations and investigate faults/cause related.4. Dealing with complaints and escalations raised by end-customerOperations/CC center5. To handle and analyze ...
10 Opening(s)
1.0 Year(s) To 2.0 Year(s)
1.75 LPA TO 1.75 LPA
Position : System EngineerLevel : L1 Support
Experience : 1 year to 2 years
Employment type : Full timeJob Function : End User Support
Salary Range : CTC 19000 & THS 14500
No of positions : 10 No’s
Industry : Information Technology & ServicesEducation : B.E/ B. Tech / Diploma / Any GraduateWindows ...
5 Opening(s)
7.0 Year(s) To 12.0 Year(s)
10.00 LPA TO 19.00 LPA
Job Summary :This position will be responsible for a specific Operations Department managing global day-to-day operating activities, product and service delivery, Turn Times, SLA Adherence, revenue recognition and growth; expense, cost and margin control, monthly, quarterly and annual financial goal management, group profitability, customer interaction and efficiency and efficacy metricsKnowledge, ...
1 Opening(s)
5.0 Year(s) To 10.0 Year(s)
12.00 LPA TO 16.00 LPA
Role & Responsibility
To resolve day-to-day production support issues for a number of distributed applications that supports business
Change request including of negotiations, definition of scope of deliveries & other commercial terms & conditions, ordering & acceptance of deliveries
To ensure that the issues/ service requests are closed within the TAT to the ...