Senior Cloud Engineer - Azure

Job Description:

Eligibility Criteria:

• 
  Should have worked as a Level 2 Azure engineer for at least 2 years.
  • Should at least have 3-4 years of total working experience
  • Should be Graduate or Above
  • Should have extensive working knowledge of Microsoft Azure platform & Windows Virtual Desktops
  • Must have Certifications like MCSE or MCSD Azure (Advanced Level) & ITIL
  Principal Responsibilities:
  • Responsible to provide high end Technical & Project based support & consultation for Azure Cloud
  • The candidate will be required to architect, design and implement solutions using different service offered by MS Azure and combination of enterprise management solutions (Backup/Monitoring/Automation etc.)
  • The candidate will work with the clients & internal team members to design the technical architecture for Public Cloud Platform (Public isolated or Hybrid).
  • Help Tier 1 resources to address the Microsoft Azure related issues
  • Troubleshooting the Level 2 & advanced Azure & Windows Virtual Desktop issues and performing call backs ensuring issues are resolved in the defined SLA & appropriate solution is provided to the customer.
  • Will be responsible for updating, sharing daily, weekly & monthly Azure related tickets tracker & analysis.
  • Resolving any global, cross-functional or work-team issues
  • Defining key management routines and governance strategy to ensure effective business process execution
  • Reporting and trending on the effectiveness of the solutions and standards
  • Initiate improvements in tools, requirements gathering, processes, and people
  • Responsible to investigate causes, tests solutions & suggest solutions in place to reduce the time taken to resolve the Azure related tickets.
  • Understanding Azure support priorities and objectives and taking an active role in accomplishing them.
  • Responsible for handling individual projects related to new implementations, improvisations or migrations to Azure.

Behavioural Skills

• 
  Excellent verbal & written Communication skills
  • Should have excellent customer handling & listening skills
  • Strong analytical skills
  • Strong problem-solving skills
  • Change Management & negotiating skills
  • Quick decision maker and fast learner
  • Experience in handling multiple tasks
  • Very organized and team player
  • Result Oriented & able to deliver within timelines

Technical Skills:

• 
  Candidate should have hands on experience in designing, implementing and providing solutions in the areas of Infrastructure management & consulting.
  • Should have working experience in Azure IaaS, PaaS, Windows Virtual Desktop, storage, network and database.
  • Analyzing and identifying applications for cloud assessment and fitment, mapping workloads across IaaS, PaaS and private clouds
  • Implementing and hosting large, complex workloads (windows and non-windows) in Azure IaaS and configuring correct VM size and storage selection.
  • Experience in implementing & managing Windows Virtual Desktop environments
  • Experience in implementing hybrid connectivity between Azure and on-premise using virtual networks, VPN and Express Route
  • Experience in implementing using one or more Azure PaaS services like web sites, web/worker roles, SQL Azure database, storage, service bus, Web Jobs, cloud services, Remote Apps etc.
  • Experience and understanding of security requirements for cloud like IAM, Web Application Firewalls, Data protection etc.
  • Experience in defining highly available, DR solutions in Azure
  • Should have experience in handling Azure Backup/recovery & Site Recovery situations
  • Experience in defining cloud strategy for enterprise
  • Experience in automation solutions using Azure Resource Manager, PowerShell
  • Should have handled multiple Azure migrations in the past related to AD, File, Web Services, Applications etc.
  • Should have excellent understanding of IT Infrastructure elements like Servers, Network, AD, DNS, DHCP, File etc.
  • Should have excellent troubleshooting skills to troubleshoot complex issues related to Azure infrastructure.