Business Head - Gold Loan Chennai

Job Description:

Role & responsibilities

• Business Setup and Management:

• Establish and implement the Gold Loan vertical's business strategy,

ensuring alignment with the company's growth targets.

• Develop comprehensive budgets, prepare reports for senior

management, and monitor compliance with company policies.

• Oversee all financial aspects, including budgeting, forecasting, and

analysis, to ensure sound financial management.

• Assess and identify growth opportunities in current and prospective

markets, setting clear goals and objectives for the vertical.

• Design business strategies and plans to achieve company goals and

regularly assess overall company performance.

• Evaluate and implement strategic alliances and partnerships with

fintech players across the gold loan value chain

• Develop and execute effective sales strategies for Gold Loan products

including doorstep gold loan product.

• Revenue Generation and Client Relations:

• Lead a nationwide sales team to achieve sales targets, fostering

productive relationships with key customer accounts.

• Negotiate and close agreements with large customers, ensuring their

satisfaction.

• Monitor and analyze performance metrics, suggesting improvements

and providing timely solutions aligned with client needs.

• Liaise with Marketing and Product Development departments to

maintain brand consistency.

• Oversee the performance of multiple zones and regions, ensuring

targets are met or exceeded.

• Effectively cross sell and up sell TVS Credit Services products to

customers.

• Monitor asset quality, compliance, and adherence to SOPs.

• Team Leadership:

• Lead and manage a team of professionals within the Gold Loan

vertical, setting clear objectives and providing guidance.

• Create a collaborative and high-performance culture, promoting

excellence, accountability, and continuous learning.

• Provide mentorship and support to team members, monitoring their

performance and offering regular feedback.

• Collaborate with Zonal and Regional Heads to align staffing and

resource allocation with business needs.

• Stakeholder Management:

• Manage relationships with existing banking partners, ensuring their

satisfaction and retention.

• Identify and onboard new banking partners, expanding our range of

offerings in the Gold Loan vertical.

• Proactively monitor rate movements and liability profiles of partners,

managing any rate changes effectively.

• Foster relationships with key stakeholders, including regulatory bodies,

industry associations, and financial institutions.

• Risk Management:

• Implement effective risk management strategies to safeguard the

division's interests.

• Monitor the overall portfolio health (delinquency levels) and take

adequate actions to ensure portfolio quality

• Monitor the mark to market status of the portfolio and plan gold

auctions to ensure zero LTV breaches.

• Stay updated on industry trends and regulatory changes.

• Brand Promotion:

• Oversee brand promotion initiatives and marketing campaigns to

enhance brand equity.

• Ensure a strong market presence and customer engagement.