Clinical Operations Manager

Job Description:

Job Description for Clinical Operations Manager

Department : Administration.

Reporting to: Administrator / Medical Director / HRM

Work Experience: 5 to 10 year’s experience.

Other Skills & Competencies: Excellent communication skill and interpersonal skills.

Verbal and written English.

Microsoft Office & Window based PC applications.

Educational Qualification:     Master Degree in Hospital Administration with B.A.M.S./ B.H.M.S.form recognized university or college.

Roles &Responsibilities:

• Handled the tasks of continuous analysis of the services, facilities, equipment and employees to maintain the smooth running of the organization.
• Responsible for continuous assessment and evaluation of the requirements of the organization.
• Responsible for overall monitoring of healthcarestaff/workers (including RMO’s) and administrative staff.
• Supervising and coordinating all patient-care related activities including admission /discharge procedures.
• Handled the tasks of generating policies and procedures of health care and employees.
• Reviewed, updated and modified procedures (SOP’s) on a regular basis as per the requirements of the organization.
• Monitored and oversaw continued and satisfactory implementations of SOP’s.
• Scheduled and conducted interviewsfor hiring health care workers and administrative staff.
• Co-ordinated and conducting staff training and recruitment.
• Responsible for periodic appraisal of the performance of staff and maintaining adequate discipline among employees.
• Regulated inter- departmental co-ordination and ensured a hassle free work environment.
• Resolved patient’s and staff’s grievanceson day to day basis.
• Undertook liasoining with various agenciesand service providers as and when required.
• Ensured variouscompliances necessary as per state rules/ regulations for nursing homes / hospitals.
• Monitor meetings, take minutes, perform dictations and create meeting reports.
• Make copies of correspondence, mail letters and file within internal records system.