Manager/ Senior Manager – learning content designer

To design and develop informal and formal learning solutions using a variety of methods that is both engaging and effective.

Perspective

Key Performance Indicators

Business and Financial Management

-          Facilitate learning using best practice techniques.

-          Practice learner-centered training methods and alternatives to lectures.

-          Apply adult learning principles.

-          Conduct a needs and audience analysis to determine the need for training.

-          Identify measurable learning objectives.

Customer Focus

-          Design a structure and conduct needs to determine the objective for training.

-          Facilitate learning using best practice techniques.

People / Team

-          Build trust, communicate effectively to influence stakeholders.

-          Keep abreast of industry changes and trends & Build industry sector knowledge.

-          Demonstrate awareness of technologies. Use technology effectively.

-          Create awareness with other team members to update their knowledge with industry best practices and tech trends.

Process / Quality Improvement

-          Ensure budgetary adherence

-          Design effective audio visuals and learning aids and use them successfully in the training.

-          Use technology effectively across the different areas of expertise.

-          Constantly review modules against feedback (quantitative and qualitative) to ensure timely updation

Area

Decisions taken

Decisions recommended

Resolution TAT

Corrections and edits within stipulated time

Prioritization of modules required in line with business requirement

OD interventions to meet business/ people/ functional requirements

Process Changes

Module methodologies, Ensure compliance with legal, ethical, and regulatory requirements.

Abide and monitor audits

Communication

Train the trainers, interfacing with business for needs analysis, training effectiveness results, to relevant stakeholders on programs

Presentation to Business teams

Sr. No

Task performed

1

Demonstrate core and comprehensive knowledge in delivering training, including principles, models, and trends.

2

Identify appropriate learning approach & apply learning theory.

3

Design a curriculum, program, or learning solution and design instructional material.

4

Analyze and select technologies, integrate technology options.

5

Conduct a needs assessment, Evaluate learning design.

6

Collaborate with SME and establish credibility as an instructor and learning content designer

Sr. No

Most frequent contacts

Nature or purpose

1

Businesses Teams

For understanding of strategy and developing relevant learning experience

2

Premises & Admin

For all Training logistic support for central programs

3

Creative Agencies

For content development

4

IT department

Demonstrate awareness of technologies & upkeep of LMS platform and resolve issues faced by learners

5

6

Sr.No

Peer

(functional title/role title)

Indicate brief job purpose

1

Functional/Regional heads/Business Heads -Business/Risk/Collection

Understanding strategy and rollout plans, identifying training priorities and suggesting programs,

2

Regional HC & LD head

Program development for specific regions, Train the trainer

3

State Business HC and Business HC SPOC

Identifying emerging HC related need for OD interventions

Sr. No

Other relevant factors (Required Skills)

1

Understanding business , risk and collections

2

Creativity

3

Interpersonal & Communication Skills

4

Influencing

5.

Statistics and analytical ability

6.

Negotiation

7

Planning and organizing

8

Motivating self and team

9

Adaptability

10

People management

11

Team work skills