Customer care executive - Male

Job Description:

QUALIFICATION : Minimum Graduate

COMPUTER PROFICIENCY : Must be well conversant with Microsoft Office, Excel, Email, MIS

Any Service industry like Furniture, Health care, and Technology industries

RELEVANT EXPERIENCE : Service Executive with experience of retail call handling in furniture /equivalent industry

LANGUAGE PROFICIENCY : Bengali, Hindi, English (Very good communication skill)

KEY PERFORMANCE AREA : Customer service support

· Customer escalation management

· Service Revenue generation

· technician allotment and taking service report

· product feedback

· knowledge on Inventory management

· Checking quality of assembly

BEHAVIORAL TRAIT : Smart, presentable, self-motivated, multitasking, convincing, eye for details,

punctual, mental agility to handle stress

TRAVELLING : Sometimes if required (travelling cost will be paid separate)

AREA OF OPERATION : Kolkata

SALARY RANGE : 18,000 to 20,000

JOINING : Immediate