Executive - Order Fulfilment - Delhi (Lajpat Nagar)

Job Description:

We have an opening for the position of Executive - Order Fulfilment for a Reputed Company at the Delhi (Lajpat Nagar) location.

Key Responsibilities :

• Execute and manage order processing transactions accurately, in a timely manner from order entry to delivery commitment to customers.
• Accounts & backlogs management, proactively communicate changes/delays and make known to internal partners for alternative option whenever possible to mitigate escalation due to shipping delays
• Liaise with 3rd party logistic to ensure timely delivery or pickup and respond to customers request for shipping information when needed.
• Work with Finance on AR, AP issues & follow up when needed. Monitor and Follow-up on opened/unconfirmed PO.
• Ensure effective collaboration with Sales and Planning departments Distribution Centers and Supply Chain to enable the optimization of order fulfillment.
• Process and create invoices against PO and orders received across channels in tally/ERP
• Be a central POC for sales and supply teams to provide visibility against pending orders, processed order status, dispatch priorities, finalizing margins and agreements.
• Coordinate with customer teams for scheduling appointments, PRN and GDN 
• Create Sales MIS and other reporting dashboards for all necessary stakeholders
• Tracking Secondary sales and offtakes by channel and stock positions in each key accounts and distributors
• Coordinate with the logistics team and courier partners for delivery within TAT for all orders
• Tracking return orders & processing credit notes against the orders and sharing the communication for such customers in a timely fashion
• Resolve any shortage , damage and expired queries with each customer through appropriate liaison with SC and finance functions

Candidates Profile :

• Hardworking
• Positive attitude
• Punctual
• Confident