SAP Support Project Manager- Noida/Bangalore

SAP Support Project Manager- Noida/Bangalore

1 Nos.
48974
Full Time
7.0 Year(s) To 15.0 Year(s)
Not Disclosed by Recruiter
Site Engg/Service/Project Mgt/After sales
IT-Software/Software Services
Job Description:
  • Candidate should have minimum degree as educational qualification, good in communication.
  • Candidate should have at least 5 to 10 years of support manager experience especially in SAP area.
  • Candidate should have experience in manging both Dedicated and Shared support engagements. Excellent knowledge and experience in identifying and using the tools required for AMS.
  • Candidate should have experience in manging minimum team size of 50. Good in work allocation and utilization of the team.
  • Candidate should have strong program and project management skill set.
  • Candidate should have strong experience from customer acquisition to retirement.
  • Candidate should have experience in managing and motivating the team to achieve the AMS objectives.
  • Candidate should have good knowledge and experience in AMS life cycle, metrics management, knowledge management, cross training, status report, new initiatives and account mining.
  • Candidate should have excellent client management skills, escalation and issue management.
  • Candidate should have strong experience in ticket data analysis to present the facts and derive the action items to improve the support service to maturity level. 
Key Skills :
Company Profile

Company  -  --- --- --- is a Global --- company and System Integrator headquartered in Melbourne, Australia and have a presence in the USA, UAE, Singapore, South Africa, and India. W---h a headcount of over 400, --- --- is growing rapidly in the SAP space and contributing as a Niche solution partner.  https://---------.com.au/

--- --- and SAP -   --- --- --- is a SAP GOLD , REX ( Recognized expert ) Partner, Concur Partner and have achieved several distinguished awards like an Emerging partner of the year, Game Changer, and King of Cluster in SAP Ecosystem.  Our rich portfolio in HXM covers Core ( EC, ECP, HCM), Talent ( RCM, RMK, ONB, PMGM, COMP), Learning ( LMS and L---MOS, Analytics ( WFA), and Work zone.  

 

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