Looking for Customer Service Cashier for one of the leading entertainment industry company

Job Description:

Job Title:

Customer Service Cashier

Work Timings & Weekly Offs & Other Facilities:

• General Office Timings/ Rotational Shift

Location:

• Noida

Experience:

• Minimum 1 to 4 Years of experince

Qualification:

• Any Graduate

Salary (In Hand):

• Negotiable upto 3 L PA

Job Description:

• Min one year of Operational experience working in a front of house leisure or retail environment
• Should be confident, motivated, active and alert  with a positive attitude
• Effective Time Management and Good Interpersonal Skills
• Computer literate
• Experience of working with children
• Friendly, energetic, and good with children.
• Creative and entertaining – can keep a group of kids captivated for hours
• Excellent English communication and interpersonal skills.
• Cash/Credit Transaction handling.
• Trustworthy and reliable.
• Attention to detail and ability to establish priorities and meet deadlines effectively and efficiently
• Computer Literate
• Math literate and prior experience in handling a POS system
• Possess a ‘Can Do’ attitude, be positive, enthusiastic and determined
• Genuine love of children and working with the general public
• Excellent customer service skills
• Excellent organizational skills with ability to manage multiple tasks and priorities
• Ability to work as part of a team
• Cheerful, pleasant, professional and outgoing personality
• Confident and authoritative with ability to deal with children, parents / guardians and staff.
• Flexible attitude to working requirements to meet the needs of the company.
• Meet and Greet Guests (kids and their parents/guardians) and assist them with the various play packages and services offered.
• Promote and upsell various products and services including loyalty schemes, special offers, activities etc.
• Operate the computerized POS system / Cash register and record accurate details of the customer.
• Ensure security of the area by only allowing access to those customers that have booked in.
• Responsibility for cash handling, operating the cash register and following the finance procedures as required.
• Ensuring customers are made aware of all the Rules of Play, Disclaimers, Waivers, Daily activities and any future events.
• Ensuring full compliance and enforcement of the Standard Operating Procedures and Safety procedures and ensuring High Standards are maintained.
• Maintaining a record of transactions performed in a shift.
• Reconciling sales at the end of each shift with cash collected and providing the reports to Operations Manager.
• Assisting floor operations as and when required.
• Understanding customer requirements and delivering excellence.
• Ensure accurate opening and closing procedures are maintained.
• This role entails shift working over evenings, weekends and bank holidays. Shifts across 7 days a week.