Looking for Customer Service Executive for one of the leading entertainment industry company

Customer Service Executive

6 Nos.
3044
Full Time
1.0 Year(s) To 4.0 Year(s)
2.00 LPA TO 3.00 LPA
Job Description:

Job Title:

Customer Service Executive

Work Timings & Weekly Offs & Other Facilities:

  • General Office Timings/ Rotational Shift

Location:

  • Noida

Experience:

  • Minimum 1 to 4 Years of experince

Qualification:

  • Any Graduate

Salary (In Hand):

  • Negotiable upto 3 L PA

Job Description:

  • Min one year of Operational experience working in a front of house leisure or retail environment.
  • Should be confident, motivated, active and alert  with a positive attitude.
  • Effective Time Management and Good Interpersonal Skills.
  • Computer literate.
  • Experience of working with children.
  • Friendly, energetic, and good with children.
  • Creative and entertaining – can keep a group of kids captivated for hours
  • Previous child-care or entertainment experience
  • Excellent English communication and interpersonal skills
  • Cash/Credit Transaction handling
  • Good organizational skills and ability to multi-task.
  • Computer Literate
  • Conversant with General Math and Calculations
  • Possess a ‘Can Do’ attitude, be positive, enthusiastic and determined
  • Genuine love of children and working with the general public
  • Demonstrable customer service skills
  • Excellent organizational skills with ability to manage multiple tasks and priorities
  • Ability to work as part of a team
  • Cheerful,  Pleasant, professional and outgoing personality
  • Confident and authoritative with ability to deal with children, parents / guardians and staff
  • Flexible attitude to working requirements, to meet the needs of the company
  • Meet and Greet Guests (kids and their parents/guardians) and assist them with the facilities and services offered or the play packages they have availed.
  • Supervision of the play areas to ensure that children are playing safely and adhering to the ‘Rules of Play’
  • Recording the customer’s details as they enter the play area and ensuring security of the area by only allowing access to those customers that have paid and entered.
  • Ensuring customers are made aware of daily activities and any future events taking place.
  • Monitoring the usage levels of the play areas to ensure they are within the levels set and assist children, needing support.
  • Ensuring the play areas are clean and high standards of Hygiene are maintained.
  • Undertake health and safety inspections and cleaning inspections as per the processes and procedures and reporting faults.
  • Assisting the Party Host for parties and events by helping customers during their special event.
  • Following the shift schedule and compliance and enforcement of all the Standard Operating and Safety procedures.
  • This role entails shift working over evenings, weekends and bank holidays. Shifts across 7 days a week
Company Profile

To give a little brief about us we are Leaders in the --- Business and are currently diversifying in the creation and set-up of unique kid’s edutainment facilities across the Middle East and the Indian Sub-Continent. These edutainment concepts offers engaging fun and learn activities that specifically targets the 2-8 age group with an aim to nurture creativity, enhance gross & fine motor skills, stimulate imaginative play and enable parent/child bonding. Through a series of play activities and fun workshops that are designed to get the best of a child and adult, this concept is the coolest place for kids to hang out with their parents and will be supported by super cool birthday party lounges and a boutique café for kids and adults alike!

Apply Now

  • Interested candidates are requested to apply for this job.
  • Recruiters will evaluate your candidature and will get in touch with you.

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