Customer Care Handling
Job Description:
- Manage large amounts of incoming calls
- Generate sales leads
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/customer service team sales targets and call handling quotas
- Follow communication procedures, guidelines, and policies
- Take the extra mile to engage customers
Key Skills :
Company Profile
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